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Find answers to common questions about fiYou, or get in touch with our support team.
Contact Support
If you need help with fiYou, have found a problem, or have a question about the app, we're happy to help.
Frequently Asked Questions
fiYou is a personal-finance tracking app for individuals and households. It helps you understand your financial position, track net worth, and plan your monthly spending around three financial life goals: Security, Independence, and Freedom.
No. fiYou works fully offline. Network access is only used for optional iCloud/CloudKit synchronization when enabled by the user.
Your data is not permanently deleted when a subscription expires. The app may replace your active data with demo data while you are not subscribed. Your original data is restored when you resubscribe.
Yes, when iCloud synchronization is enabled and the devices use the same Apple Account with iCloud available.
If you have previously subscribed to fiYou, use the app's Restore Purchases option to restore your subscription on your Apple devices.
fiYou is designed to work locally on your device. Optional iCloud/CloudKit synchronization can be used to synchronize your data across supported Apple devices.
Please email us at hello@fiyou.app and describe the problem, including what you were doing when it occurred and, if possible, your device model and iOS/iPadOS version.
Subscriptions & Purchases
Subscriptions and purchases are managed through Apple. If you have a question about a charge, billing, or an App Store transaction, please contact Apple Support. For problems with the fiYou app itself, contact us at hello@fiyou.app.
Still need help?
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